This introduction explains Cisco’s certification programs in general and talks about how the Exam Cram 2 series can help you prepare for the Cisco Certified Network Associate exams.

    Chapter 1 discusses the basics of Cisco certification exams, including a description of the testing environment and a discussion of test-taking strategies.
    Chapter 2 through 16 are designed to remind you of everything you’ll need to know in order to take-and pass-the CCNA 640-801 combined exam or the CCNA 640-821 background and 640-811 configuration exams. The three practice exams at the end of the book should give you a reasonably accurate assessment of your knowledge-and, yes, we’ve provided the answers and their explanations to the tests. Read the book and understand the material, and you’ll stand a very chance of passing the test.

Chapter 1 Cisco Certification Exams

Part I Introduction to Cisco Technology (Exam 640-821)
Chapter 2 The Open Systems Interconnect Model (OSI)
Chapter 3 Hardware and the OSI Model
Chapter 4 Wide Area Network Protocols
Chapter 5 TCP/IP
Chapter 6 Cisco Layer 2 Switching
Chapter 7 Cisco Layer 3 Routing

Part II Interconnecting Cisco Networking Devices
(Exam 640-811)
Chapter 8 Configuration
Chapter 9 Configuring a Cisco Switch
Chapter 10 Configuring a Cisco Router

Part III Sample Exams
Chapter 11 Sample Exam 640-821
Chapter 12 Answer Key 640-811
Chapter 13 Sample Exam 640-811
Chapter 14 Answer Key for 640-811
Chapter 15 Sample Exam 640-801

Part IV Appendices
Chapter 16 Answer Key 640-801

Appendix A
Appendix B
Glossary