The HP IT Essentials I : PC Hardware and Software Engineering Journal and Workbook, Second Edition, supplements the Hewlett-Packard sponsored web-based course in the Cisco Networking Academy Program.

    The exercises in the Engineering Journal and Workbook help you become thoroughly knowledgeable in the material in this course by including additional topical coverage and vocabulary exercises.This workbook also providers review questions to help study to pass the CompTIA A+Certification exam.

Chapter 1 Information Technology Basics
Chapter 2 How Computers Work
Chapter 3 Assembling a Computer
Chapter 4 Operating System Fundamentals
Chapter 5 Windows 9X Operating Systems
Chapter 6 Windows NT/2000 Operating Systems
Chapter 7 Windows XP Operating System
Chapter 8 Multimedia Capabilities
Chapter 9 Advanced Hardware Fundamentals for Servers
Chapter 10 Networking Fundamentals
Chapter 11 Printers and Sharing
Chapter 12 Preventive Maintenance
Chapter 13 Troubleshooting PC Hardware
Chapter 14 Troubleshooting Software