This book will show you what influence is and what it is not. Often it is confused with power of manipulation but here it is definded as the ability to affect others seen only in its effect without exertion of force or formal authority. Here will see influence as a ositive porcess that involves listening more attentively and understanding others, as well as refining your ability to establish rapport. Put the principles of this book into practice and become a more responsive and effective preson, able to get what you want in a more genuine way.
Part 1 The Positive Power of Rapport
Part 2 The Growing Need for Rapport in Business Today
Part 3 The Art of Listening: The Foundation of Rapport
Part 4 Setting the Statge to Influence Others
Part 5 The Formula for Success
Appendix
| ISBN | : 1418846880 (ปกอ่อน) 88 หน้า |
| ขนาด | : 203 x 249 x 6 มม. |
| น้ำหนัก | : 205 กรัม |
| เนื้อในพิมพ์ | : ขาวดำ |
| ชนิดกระดาษ | : กระดาษปอนด์ |
| สำนักพิมพ์ | : Thomson Course Technology PTR. |
| เดือนปีที่พิมพ์ | : 2005 |