This course book is suitable for any university student with some background in general English and English grammar, who wish to acquire English communication skills for the airline business. The scope of English in this course book covers the areas of airport ground services and in-flight services. This book will also be beneficial for those who want to improve their English listening and speaking skills for their careers in the airline business.   

Part 1 : Ground Services
Unit 1 Making A Reservation
Unit 2 Looking up Flight Times
Unit 3 Airport Announcements
Unit 4 Check-in and Departure
Unit 5 Arrival

Part 2 : In-flight Services
Unit 1 About the crew
Unit 2 Crew Duties
Unit 3 Boarding
Unit 4 Safety and Emergency Procedures
Unit 5 Food and Beverage Services
ฯลฯ