For the core course in Operations Management with coverage of supply chain management. Introduction to Operations and Supply Chain Management, 2/e is the first text to provide an integrated and comprehensive treatment of both operations and supply chain management.

Part 1 Creating Value Through Operations and Supply Chains
1. Introduction to Operations and Supply Chain Management
2. Operations and Supply Chain Strategies
3. Business Processes
4. Managing Quality

Part 2 Establishing the Operations Environment
5. Managing Projects
6. Developing Products and Services
7. Process Choice and Layout Decisions in Manufacturing and Services
8. Managing Capacity
8S Advanced Waiting Line theory and Simulation Modeling

Part 3 Establishing Supply Chain Linkages
9. Forecasting
10. Sourcing Decisions
11. Purchasing
12. Logistics

Part 4 Planning and Conrolling Operaions and Supply Chains
13. Sales and Operations Planning (Aggregate Planning)
14. Managing Inventory throughout the Supply Chain
15. Managing Production across the Supply Chain
15S Supply Chain Information Systems
16 JIT/Lean Production