For the core course in Operations Management with coverage of supply chain management. Introduction to Operations and Supply Chain Management provides an integrated and comprehensive treatment of both operations and supply chain management.

Part 1 Creating Value Through Operations and Supply Chains
- Introduction to Operations and Supply Chain Management
- Operations and Supply Chain Strategies

Part 2 Establishing the Operations Environment
- Process Choice and Layout Decisions in Manufacturing and Services
- Business Processes
- Managing Quality
- Managing Capacity
- Advanced Waiting Line Theory and Simulation Modeling

Part 3 Establishing Supply Chain Linkages
- Supply Management
- Logistics

Part 4 Planning and Controlling Operations and Supply Chains
- Forecasting
- Sales and Operations Planning (Aggregate Planning)
- Managing Inventory throughout the Supply Chain
- Managing Production across the Supply Chain
- Supply Chain Information Systems
- JIT/Lean Production

Part 5 Project Management and Product/Service Development
- Managing Projects
- Developing Products and Services