The multimedia CD version of the third edition includes the same complete text as the print version as well as many unique, interactive, interactive, instructional features not available in the print version. There include animated figures and graphs, video clips, interactive applications and exercises, direct links to Internet sources and resources, custom-built simulations, review exercises, and online quizzes. These unique, interactive elements more actively involve the student in the leaning process.

Part 1 The Strategy of Productive Systems
- Introduction to Operations and Competitiveness
- Operation Strategy
- Operational Decision-Making Tools: Decision Analysis
etc.

Part 2 Designing Productive Systems
- Productand Service Design
- Process Planning, Analysis, and Reengineering
- Facility Layout
etc.

Part 3 Operating Productive Systems
- Forecasting
- Capacity Planning and Aggregate Production Planning
- Operational Decision-Making Tools: Linear Progamming
etc.