You're responsible for your customers' private information. If you betray their trust, it can destroy your business. Privacy policies are no longer enough. You must make sure your systems truly protect privacy - and it isn't easy. That's where this book comes in. Author J.C. Cannon, Microsoft's top privacy technology strategist, covers every facet of protecting customer privacy, both technical and organizational. You'll learn how to systematically build privacy safeguards into any application, Web site, or enterprise system, in any environment, on any platform. You'll discover the best practices for building business infrastructure and processes that protect customer privacy. You'll even learn how to help your customers work with you in protecting their own privacy. Coverage includes Whether you're a manager, IT professional, developer, or security specialist, this book delivers all the information you need to protect your customers - and your organization. The accompanying CD-ROM provides sample privacy-enabling source code and additional privacy resources for developers and managers.

Part 1 Privacy for Everyone
Part 2 Privacy and the Organization
Part 3 Privacy and the Developer