Features: comprehensive coverage of the speech writing process; expanded section on effective use of eye contact, posture, gestures, and voice; various types of presentation, from impromptu to persuasive; pronunciation and listening tips New to this edition: new chapters on how to access and use different media, including the Internet for research and PowerPoint for visual aids and new interactive, communicative activities and exercises.

Chapter 1 : Developing Self-confidence
Chapter 2 : Developing Your Message
Chapter 3 : Putting Your Speech Together
Chapter 4 : Speaking to Inform
Chapter 5 : Using Dynamic Visual Aids
Chapter 6 : Using the Internet
Chapter 7 : Speaking to Persuade
Chapter 8 : Listening
Chapter 9 : Participating in Group Discussions
Chapter 10 : Understanding Interpersonal communication
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