Insider advice on establishing Key Performance Indicators to value technology investments and achieve business performance Featuring discussion of methodology that firmly establishes KPIs based on business objectives, benchmarks them, and prepares a scorecard that is used to derive the value that can be unleashed if the value drivers are established, Technology Scorecards reveals how this approach benefits both the organization and technology vendors as it helps establish achievable expectations.

In addition, it offers relevant discussion on how to integrate people, information, business processes, and technology, going beyond the simple project management or the deliver on promise slogans of technology vendors. Dr. Sam Bansal (La Jolla, CA) has years of experience in the enterprise software industry, primarily focused in Consulting. He is head of SIS & Partner of Elixir Netcom Solutions, a technology solutions provider.

Part 1 Introduction
Chapter 1 Why Project Fail, Scorecards, and How This Book Is Organized

Part 2 Promise of Technology
Chapter 2 Strategic Enterprise Management
Chapter 3 Supply Chain Management
Chapter 4 Product Life Cycle Management

Part 3 Scorecards Methodology to Align It Investments With Business Performance (Deliver on Promise)
Chapter 5 Strategy
Chapter 6 Realization Phase
Chapter 7 Human Factors
Chapter 8 Umbrella considerations
Chapter 9 Performance Management
Chapter10 Summary