"In this dynamic era, supervisors are faced with everchanging and challenging problems in their relationships with their subordinates, peers, and managers. These include hiring the right people, training them in the skills needed not only to do their jobs but to work effectively and in coordination with others, motivating them to perform over and above the call of duty, and, where necessary, disciplining them. The Supervisor's Infobank covers all this and more, as well as tips to supervisors on managing their time, resolving conflicts among their people, and selling ideas to their bosses.

Dr. Pell's insightful identification of the many problems--major and minor--that supervisors   face in their day-to-day activities, and his pragmatic, commonsense solutions written in easy-to-read and understandable language, makes this book a resource for all levels of supervisors and those who train supervisors." 
       Franklin C. Ashby, Ph.D.
       Training Consultant

1. Getting Started As a New Supervisor
2. Selecting the Right People
3. Complying with Equal Employment Laws
4. Training
5. Delegation
6. Communicating with Your People
7. Upward Communication
8. Motivation and Morale
9. Dealing with Problem Employees
10. Day to Day on the job
,etc.